Privacy Policy
How we collect, use, and protect your information.
Last Updated: March 2025
ART Computer Maintenance and Repair ("ART Computer," "we," "us," or "our") operates the website artcmr.com and provides on-site computer repair and IT services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form on our website
- Call us to request a quote or schedule service
- Engage our on-site repair or IT services
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, physical address, and details about your computer or IT issue.
Information Collected Automatically
When you visit artcmr.com, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website or search terms
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide quotes
- To schedule and deliver on-site IT services
- To communicate with you about your service requests
- To improve our website and services
- To send follow-up communications related to services you've received
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.
We may use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand visitor behavior and improve our site
You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website.
Third-Party Services
We may use third-party services that collect, monitor, and analyze website data, including:
- Google Analytics: To track and analyze website traffic
- Google Business Profile: To manage our business listing and reviews
These third-party services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
When performing on-site service, we treat all data on your devices as confidential. We do not access, copy, or retain your personal files unless specifically required to complete the service you have requested.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of certain data collection practices
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can take appropriate action.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: (707) 587-2007
- Website: artcmr.com/contact
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.