Managed IT Services
Your IT department — without the overhead
Is Technology Slowing Your Business Down?
As a small business owner, you didn't sign up to be your own IT department. But somehow you're the one troubleshooting the printer, figuring out why email is down, and trying to remember when the last software update was. Every hour you spend on tech problems is an hour not spent on your actual business.
And the reactive approach — only calling for help when something breaks — means problems pile up until they cause downtime. A failed server during business hours, a ransomware attack on an unpatched system, or a crashed workstation without a backup can cost you thousands in lost productivity and revenue.
ART Computer's Managed IT Services give you a proactive, professional IT partner who monitors your systems, prevents problems before they happen, and responds quickly when you need help. It's like having a full IT department for a fraction of the cost of a single hire.
What's Included
Our managed IT plans are built for small and medium businesses that need reliable technology without the cost of in-house IT staff. We proactively monitor your systems, apply patches and updates, and respond to issues before they affect your operations. When your team does have a problem, they have a real person to call — not a ticket queue that takes days to respond.
We also handle the strategic side: helping you plan technology purchases, manage vendor relationships, and make smart IT decisions that support your business goals.
Why Choose ART Computer
17+ Years Experience
Supporting Solano County businesses since 2008. We understand the challenges local small businesses face with technology.
On-Site Support
When remote troubleshooting isn't enough, we come to your office. No waiting days for a technician to show up.
Honest Pricing
Predictable monthly pricing that fits your budget. No surprise bills, no hidden fees. You know exactly what you'll pay.
No Fix, No Fee
If we can't resolve an issue, we don't bill you for it. We stand behind our work with every service call.
How It Works
Give Us a Call
Call (707) 587-2007 for a consultation. We'll learn about your business, your current setup, and your pain points.
We Come to You
We visit your office to assess your infrastructure, document your systems, and design a managed IT plan tailored to your needs.
We Fix It On-Site
We deploy monitoring tools, address any existing issues, and begin proactive management of your entire IT environment.
Frequently Asked Questions
How is managed IT different from just calling for repairs when something breaks?
Reactive IT (break-fix) means problems only get addressed after they cause disruption. Managed IT is proactive — we monitor your systems 24/7, apply updates, and catch issues before they cause downtime. It's the difference between waiting for a fire to start versus having a fire prevention system. Most businesses find that managed IT actually costs less over time because it prevents the expensive emergencies.
How many employees do I need to justify managed IT?
There's no minimum. We work with businesses as small as two or three employees and scale up from there. If your business depends on computers to operate and you can't afford downtime, managed IT makes sense regardless of your team size. We'll tailor a plan that fits your scale and budget.
Can your team handle our industry-specific software?
We support a wide range of business software across many industries. While we may not be experts in every niche application, we're experienced in managing the underlying infrastructure that keeps everything running — operating systems, networks, security, and backups. For application-specific issues, we coordinate with your software vendors on your behalf.
What happens if something breaks outside business hours?
Our monitoring runs 24/7, so we're often aware of issues before you are. For critical problems that occur outside normal hours, we offer after-hours support options. We'll discuss response time expectations and after-hours coverage when we design your managed IT plan.
Managed IT Services Across Solano County
We provide managed IT services to businesses throughout Vacaville, Fairfield, Dixon, Suisun City, Benicia, Vallejo, Napa, American Canyon.
Ready for Proactive IT Support?
Call us for a free consultation. Let's talk about how managed IT can help your business.